Last updated 5 October 2026

Hospitality

Every stay, smoother — from the guest’s wallet.

Wally puts loyalty, mobile keys, and membership in Apple and Google Wallet, so guests check in, unlock doors, and earn rewards with a single tap — and come back again.

Contact sales Book a demo

Contactless keys

Guests unlock rooms straight from the wallet.

Loyalty that travels

Points and tiers update in real time.

Personal touch

Send offers and updates to the guest’s pass.

Room 412 unlocked

Mobile key • tap to enter

Repeat bookings

+31%

▲ with wallet loyalty

+31%

repeat bookings

1-tap

room & lounge access

plastic key cards

Real-time

guest offers

Solutions for hospitality

How hospitality runs on Wally.

Loyalty

Guest and dining loyalty with real-time rewards.

Explore loyalty

Access

Mobile room keys and lounge access in the wallet.

Explore access

Membership

Club and tier memberships that travel with the guest.

Explore membership

Built for hospitality

Where the guest experience breaks down.

The challenge

Plastic key cards demagnetize, get lost, and create front-desk lines.

With Wally

Mobile keys live in the wallet and unlock doors with a tap — no reissues, no lines.

The challenge

Loyalty perks are invisible until the guest asks.

With Wally

Points, tiers, and offers sit in the wallet and update in real time, prompting return visits.

The challenge

Personalizing the stay is hard at scale.

With Wally

Send tailored offers and updates straight to each guest’s pass.

The Wally difference

Why hospitality brands choose Wally.

Frictionless for guests, profitable for you.

Seamless

Tap to everything

Keys, loyalty, and perks all in the wallet guests already use.

Meaningful

Personal at scale

Tailored offers that make every guest feel known.

Reliable

Always works

Dependable mobile keys and credentials across the property.

Transformative

Repeat guests

Loyalty that visibly rewards coming back.

FAQ

Questions, answered.

Wally mobile keys work with NFC-enabled locks. Our team helps you confirm compatibility and configure the integration during onboarding.

Yes. Loyalty cards live in the wallet and update in real time, so points and tiers travel with the guest across your locations.

Guests get a link or QR code and tap “Add to Wallet.” The key or loyalty card appears instantly in Apple Wallet or Google Wallet.

Yes. Push personalized offers and updates straight to the guest’s wallet pass, visible on their lock screen at the right moment.

From the blog

Latest guides

GuidesOct 5, 20265 min read

Hotel Day Pass: Turn Daycation Guests Into Season-Long Regulars

UAE daycation season opens in October — and at most hotels, every day guest pays, gets a wristband, and leaves anonymous, while booking platforms keep the data and charge commission on every return visit. A hotel day pass in Apple Wallet and Google Wallet checks guests in with one scan, records every visit, shows F&B credit on the face of the pass, and stays on the phone after the visit as a free push channel — so repeat day guests become visible, reachable, and ready for the membership upsell.

Read article

GuidesSep 19, 20265 min read

Shisha Lounge Loyalty Program: Keep the Regulars Your Head Waiter Can't Take With Him

No hospitality business lives on regulars like a shisha lounge — the same customers come twice a week and are worth AED 12,000 a year — yet the customer memory usually lives in the head waiter's head. A shisha lounge loyalty program in Apple Wallet and Google Wallet stamps every head toward a free one, puts a visible tier on the corner-table regulars, and fills quiet weeknights with free lock-screen messages.

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GuidesSep 6, 20265 min read

Beach Club Membership: Turn Day-Pass Crowds Into Season Regulars

Every October, Dubai's beach clubs rebuild their crowd from zero — because day passes leave no trace of who the regulars were. A beach club membership in Apple Wallet and Google Wallet changes the model: one scan to join, a stamp per visit, visible tiers for regulars, entry on the same pass, and free lock-screen messages that fill quiet weekdays and launch opening weekend to last season's members.

Read article

Ready to make every stay smoother?

Talk to us about mobile keys, loyalty, and membership in your guests’ wallets.

Contact sales Book a demo