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Hospitality

Every stay, smoother — from the guest’s wallet.

Wally puts loyalty, mobile keys, and membership in Apple and Google Wallet, so guests check in, unlock doors, and earn rewards with a single tap — and come back again.

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Contactless keys
Guests unlock rooms straight from the wallet.
Loyalty that travels
Points and tiers update in real time.
Personal touch
Send offers and updates to the guest’s pass.
Wallet pass
Wallet pass
Wallet pass
Room 412 unlocked
Mobile key • tap to enter
Repeat bookings
+31%
▲ with wallet loyalty
+31%
repeat bookings
1-tap
room & lounge access
0
plastic key cards
Real-time
guest offers
Solutions for hospitality

How hospitality runs on Wally.

Loyalty

Guest and dining loyalty with real-time rewards.

Explore loyalty

Access

Mobile room keys and lounge access in the wallet.

Explore access

Membership

Club and tier memberships that travel with the guest.

Explore membership
Built for hospitality

Where the guest experience breaks down.

The challenge
Plastic key cards demagnetize, get lost, and create front-desk lines.
With Wally
Mobile keys live in the wallet and unlock doors with a tap — no reissues, no lines.
The challenge
Loyalty perks are invisible until the guest asks.
With Wally
Points, tiers, and offers sit in the wallet and update in real time, prompting return visits.
The challenge
Personalizing the stay is hard at scale.
With Wally
Send tailored offers and updates straight to each guest’s pass.
The Wally difference

Why hospitality brands choose Wally.

Frictionless for guests, profitable for you.

Seamless

Tap to everything

Keys, loyalty, and perks all in the wallet guests already use.

Meaningful

Personal at scale

Tailored offers that make every guest feel known.

Reliable

Always works

Dependable mobile keys and credentials across the property.

Transformative

Repeat guests

Loyalty that visibly rewards coming back.

FAQ

Questions, answered.

Wally mobile keys work with NFC-enabled locks. Our team helps you confirm compatibility and configure the integration during onboarding.

Yes. Loyalty cards live in the wallet and update in real time, so points and tiers travel with the guest across your locations.

Guests get a link or QR code and tap “Add to Wallet.” The key or loyalty card appears instantly in Apple Wallet or Google Wallet.

Yes. Push personalized offers and updates straight to the guest’s wallet pass, visible on their lock screen at the right moment.

From the blog

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Shisha Lounge Loyalty Program: Keep the Regulars Your Head Waiter Can't Take With Him

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Beach Club Membership: Turn Day-Pass Crowds Into Season Regulars

Every October, Dubai's beach clubs rebuild their crowd from zero — because day passes leave no trace of who the regulars were. A beach club membership in Apple Wallet and Google Wallet changes the model: one scan to join, a stamp per visit, visible tiers for regulars, entry on the same pass, and free lock-screen messages that fill quiet weekdays and launch opening weekend to last season's members.

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Ready to make every stay smoother?

Talk to us about mobile keys, loyalty, and membership in your guests’ wallets.

Contact sales Book a demo