wally.
Get a free demo
wally.
Get a free demoSign in
Home/Industries/Healthcare

Last updated

Healthcare

Patient and member cards that are always on hand.

Wally replaces plastic insurance, patient, and staff cards with secure digital credentials in Apple and Google Wallet — with appointment reminders and contactless access built in.

Contact sales Book a demo
Always accessible
Cards and credentials live on the patient’s phone.
Secure & auditable
Encrypted credentials with full audit trails.
Fewer no-shows
Appointment reminders delivered to the wallet.
Wallet pass
Wallet pass
Wallet pass
Reminder sent
Appointment tomorrow at 10:00
No-show rate
-27%
▲ with wallet reminders
-27%
appointment no-shows
0
plastic cards to reissue
Secure
encrypted credentials
Instant
revoke on status change
Solutions for healthcare

How healthcare uses Wally.

Membership

Digital patient and member cards with benefits and secure access.

Explore membership

Access

Contactless, auditable entry for staff and restricted areas.

Explore access

Loyalty

Pharmacy and wellness rewards that keep patients engaged.

Explore loyalty
Built for healthcare

Healthcare’s everyday friction.

The challenge
Patients forget or lose physical insurance and member cards.
With Wally
Digital cards live securely in the wallet, always available at check-in.
The challenge
Missed appointments cost time and revenue.
With Wally
Wally delivers appointment reminders straight to the patient’s wallet and lock screen.
The challenge
Managing staff access to sensitive areas is hard to audit.
With Wally
Issue and revoke contactless access instantly, with an immutable log of every entry.
The Wally difference

Built for care and compliance.

Convenient for patients, secure and accountable for providers.

Seamless

Effortless for patients

Cards and reminders arrive in the wallet — nothing to install or carry.

Secure

Encrypted by default

Credentials are encrypted and every access is fully auditable.

Adaptable

Fits your systems

Integrates with existing patient and identity systems.

Reliable

Always available

Dependable credentials patients and staff can count on.

FAQ

Questions, answered.

Yes. Credentials are encrypted at rest and in transit, access is fully auditable, and Wally is SOC 2 Type II and ISO 27001 certified with GDPR-compliant data handling.

Reminders are delivered straight to the patient’s wallet pass and appear on the lock screen, reducing no-shows without relying on a separate app.

Yes. Issue tiered, contactless access credentials and revoke them instantly when status changes — every entry is captured in an immutable audit log.

Wally integrates with existing patient management and identity systems via API, so credentials stay in sync with your records.

From the blog

Latest guides

Physiotherapy Clinic Loyalty Program: Get the Course Finished, Keep the Patient After Discharge
GuidesOct 20, 20265 min read

Physiotherapy Clinic Loyalty Program: Get the Course Finished, Keep the Patient After Discharge

The physio prescribes eight sessions, the patient quits at three — because the course is invisible. A clinic card in Apple Wallet or Google Wallet, joined in one QR scan at reception, puts 'session 4 of 8' and the next appointment on the patient's phone, catches the missed week, and keeps discharged patients coming back — right as the Dubai Fitness Challenge fills every clinic.

Read article
Dental Clinic Loyalty Program: Keep the Patient You Only See Twice a Year
GuidesOct 10, 20265 min read

Dental Clinic Loyalty Program: Keep the Patient You Only See Twice a Year

A dental patient is decades of six-month recalls, whitening and family bookings — yet clinics lose them one silent gap at a time: the recall call from an unknown number, the stalled treatment plan, the January insurance switch. A dental clinic loyalty program in Apple Wallet and Google Wallet puts the next check-up date on the face of the pass, sends free lock-screen recalls, turns packages into visible session cards — and fills Q4 with one push about insurance benefits expiring December 31.

Read article

Ready to modernize patient and staff credentials?

Talk to our team about secure, compliant wallet credentials for your practice, clinic, or hospital.

Contact sales Book a demo